Deliver customer-centric digital experiences with connected apps and portals

Engage the targeted audience quickly with interactive apps, sites, and portals customized to your business and powered by the world’s leading CRM.

With all your business data in a single place, you can offer more personalized content quickly. Ensure ease of data access for customers so they can take action quickly.

Adopt and launch all experiences fast by using code or clicks. Scale through an extensive and reliable ecosystem that contains easy-to-use equipment, world-class applications, and powerful AI.

Do you know which digital experience platform solution suits you?

Instantly launch business solutions for your customers, partners, and employees anywhere.

Partner Relationship Management

Quickly onboard partners, ensure channel partner satisfaction and increase partner-generated sales revenue.

How Innovadel can help:

With Partner Central templates simplify partner sale onboarding, recruitment, and management. Utilize distributed marketing, deal registration, lead distribution, and other features to improve partner satisfaction and boost revenue. Personalize channel structure through programs and levels to achieve optimum channel management.

Customer Service

Increase customer trust and happiness, boost call center productivity, and minimize costs.

How Innovadel can help:

Provide customers with everything required at every process stage, from onboarding to long-term loyalty. Answer common queries after embedding Salesforce knowledge in the help center. Effortlessly manage account information through process integration and data from Salesforce. Create engaging forums to assist customers in solving each other’s problems.

B2B Commerce

Get to market instantly, gain online revenue fast, and use a mobile-ready storefront.

How Innovadel can help:

Quickly build a successful user experience for commerce models that can let customers put together effective self-service from any device and at any time.

External Portals and Apps

Create a custom experience with the help of more functionality and customized apps for your ecosystem. Of course, templates will only partially fulfill your needs, but they offer a beautiful experience you can launch.

How Innovadel can help:

Build custom apps and solutions fitted to your business through Lightning Experience Builder. Make experiences with platform capabilities, such as custom objects, files, API calls, and data storage.

Experience Cloud Features

Business Integration

Immerse digital experiences with data from systems anywhere. Customers can build and escalate support cases.

Business Integration

Immerse digital experiences with data from systems anywhere. Customers can build and escalate support cases. Partners can qualify leads and update opportunities. Employees can gain access and share files. Extend business processes through Salesforce, integrate records, and help move business projects forward with process streamlining.

Personalization

Help your customers find their needs faster with suitable content and intelligent recommendations.

Personalization

Help your customers find their needs faster with suitable content and intelligent recommendations. An AI-powered website builder connects anyone to experts and groups based on their needs, interests, and behavior. Utilize our online client communities and gain more action with little communication.

Lightning Bolt

Simply create next-generation portals and communities that integrate with Salesforce seamlessly. You

Lightning Bolt

Simply create next-generation portals and communities that integrate with Salesforce seamlessly. You can create mobile-optimized, fully branded portals and communities fully integrated with unique business processes. Combine all business processes with social to make branded and good-looking sites. Take full advantage of the salesforce partner ecosystem’s expertise.

Mobile

Collaborate from any device and anywhere.

Mobile

Collaborate from any device and anywhere. Get digital experiences with the Salesforce mobile app or use any mobile browser. Provide a rich, device-responsive, and branded experience anywhere with powerful collaboration tools. Access experiences and build any app you dream of with the Salesforce mobile development kit.

Management and Analytics

Get the data you require and make interactions count through management and analytics.

Management and Analytics

Get the data you require and make interactions count through management and analytics. Get business insights at your fingertips with the new Lightning dashboard. Dig deep into adoption, popular groups, and topics to understand customers’ use of the community.

Branding and Customization

Unify your client experience through branded portals, apps, and more.

Branding and Customization

Unify your client experience through branded portals, apps, and more. Select out-of-the-box templates, customize, and choose a mobile-responsive theme that perfectly suits your brand. Upload your own logo to generate a personalized color scheme automatically. Build branding sets to change color and style for the target audience.

Our Experience Cloud Solutions

Experience Cloud Consultancy

Strategic implementations build the roadmap directly to successful projects. Our expert team of Salesforce Experience Cloud Consultants assists businesses in adopting a rightly-suited approach to develop applications, experiences, and communities on the platform. We completely understand clients’ unique business needs and make a customized blueprint to ensure they create feature-rich solutions and can provide real-time interactions and sales engagements on digital platforms.

Experience Cloud Implementation

We offer end-to-end Salesforce Experience Cloud implementation solutions to help organizations create online corporate identities. Our services include mapping roles, Experience Cloud setup, user permissions, and dashboard and reports configuration. Innovadel has a proven record of Experience in Cloud implementation for clients across various industries. Our Certified Salesforce Experience Cloud developers support businesses in creating customized experiences by taking their partner relationships and customer service to the next level.

Experience Cloud Customization

At innovadel, we let our clients take advantage of customized Experience cloud features to help them gain their strategic goals. By including additional features and personalizing the existing ones, we accommodate our clients with extended Salesforce community functionality. Our Experience Cloud professionals have the low-code capabilities of lightning to run complex customizations efficiently. We have expertise in developing personalized mobile apps, features, and workflows that have allowed clients to simplify customer engagement and provide exceptional experiences.

Experience Cloud Analytics

Salesforce experience cloud consultants can help companies get a 360-degree view of all the enabled communities through implementing Experience Cloud Analytics. You can turn the collected data into valuable business insights through analytics implementations. By offering analytical tools, we let businesses analyze interactions and stakeholders’ data with the help of interactive dashboards for improving and strategizing solutions.

Experience Cloud Integration

Innovadel’s Salesforce Experience Cloud integration solutions provide secure integrations with data sources, business systems, and social media platforms to enable a collaborative ecosystem. Our Experience Cloud integration experts use proven tools, custom-made connectors, and APIs to assimilate Salesforce communities with salesforce native systems and third-party systems to promote digital interactions across omnichannel.

Experience Cloud QA

Having access to various testing tools and quality QA techniques, Innovadel executes extensive processes to conduct checks on implemented communities. Our highly qualified and certified QA professionals have all experience in cloud illustration by measuring through measuring its overall success to defined metrics. Our team’s proficiencies in UAT, security, functional, regression testing and system make us the best Salesforce QA partner.

Technical Support

We are globally valued as a trusted Salesforce Experience Cloud community support provider. We offer round-the-clock professional assistance to our clients. Innovadel’s customer support experts simplify the implementation life cycle by attending to complex issues that occur during multiple stages.